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Housekeeping Management
Pembahasan dalam buku ini:
- The housekeeping department in lodging operations
- The executive housekeeper as department manager
- Design of the housekeeping department
- Management of inventory and equipment
- Characteristics of housekeeping equipment and supplies
- Laundry room management
- The cleaning function
- Personnel administration
- Controlling Operations
- Safety, Security, and Infectious disease in property operations
- Energy and water conservation in lodging properties
- Environmental management and Sustainability
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